About the Role:
Join our dynamic team as an E-commerce Customer Support Representative! You will be the first point of contact for our online customers, handling inquiries, processing orders, and resolving issues to ensure a seamless shopping experience.
Key Responsibilities:
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Respond to customer queries via email, chat, and phone
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Resolve order and delivery issues
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Assist with product information and returns
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Update customer accounts and track cases
Requirements:
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High school diploma or equivalent
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Excellent communication and problem-solving skills
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Previous experience in customer service (preferred)
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Familiarity with e-commerce platforms is a plus
We're a fast-growing tech company passionate about solving real-world problems through innovative design and cutting-edge technology. We value collaboration, creativity, and a strong work ethic. Our team is made up of diverse individuals who are passionate about making a positive impact on th...